ABSTRACT: The small industry
and handycraft villages is the one of important thing on the economical
structure, because of capability absorbing the human resources and exploiting
the huge potential natural resources in Indonesia. The large amount of the small
industry, but on the balance with the high performance. Thus, the development
of the industry is low and get the difficulty competing toward the advance
industry and imported product. The Metod which is used are Balanced Scorecard
(BSC), and Analytical Hierarchy Process (AHP. The Balanced Scorecard was used
to measure business/industry performance with 4 perspectives, i. e.: financial
perspective, market. Perspective, internal business process perspective and
study and development process perspective. The Analytical Hierarchy Process
(AHP) method was used to measuring the weighted of the every perspective and
every critical success factor. The result of the research indicate that the
small industrial performance averages amount of 2.06 (medium category), The
critical success factor influence much enough the low of the small industry
performances are : ROI, TATO, MAPE and ROE. The map of the small industry and
handycraft villages, based on the performance as followes: 23% small industry
are on the low category, 62 % small industry are on the medium category, and
only 15% industry are on the advance category.
Keywords: Balanced Scorecard,
Critical Succes Factors, Analytical Hierarchy Process (AHP)
Penulis: Mochamad Tutuk
Safirin
Kode Jurnal: jpmanajemendd100024
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