ABSTRACT: Whether in the
organization’s manufacturing companies in Indonesia, implementation of the
applied information technology has an impact, either directly or indirectly, to
the performance. The population of this research were companies listed at the
Dinas Perindustrian dan Perdagangan Wilayah Jawa Timur, and implementing
information and communication technology on a local area network. Units
analysis were 117 manufacturing companies that employs 500 employees or more,
implementing information and communication technology on a local area network,
and represented by leader or information technology manager as respondent. All
data were analyzed with Structural Equation Modeling (SEM) using the SPSS AMOS
16. The insignificant hypotheses suggests that the higher level of the ICT
system completeness, the higher performance achievement of the corporate
organization. The other two indirect influence hypothesis that suggest
significant relationships through conduciveness organizational environment and
personnel competences are proven strictly. The result of this research shows
that the ICT system completeness may only influence the performance of
corporate organization when the system is able to improve the conduciveness
organizational environment and increase the personnel competences on the
decision making process.
Keywords: Information
Technology, Organizational Environment, Competence, IT Scorecard, Balanced
Scorecard, dan Organization Performance
Penulis: Eko Purwanto, M.S.
Idrus, Kusuma Ratnawati, Made Sudarma
Kode Jurnal: jpmanajemendd110039
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