ABSTRACT: This research
explores in depth the benefits and the risks of human resource outsourcing
strategy from vendor and employee perspective’s. The qualitative approach was
used because this research is related to reasons and process of the benefit and
the risk emergence for vendor and employee. The analysis unit consisted of the
individual (the employee) and the organisation (the vendor company). The
sources of data came from the informant, both the key and the second informant
and the documents required. The determination of the informant was carried out
by the purposive and snowball method. The data collection used the
comprehensive interview method. The research findings revealed that: (1) the
trust is the key point to achieve the benefit of human resources outsourcing
for vendor in order to gain the opportunity to become the new player in the
business, expands her/his business, and able to compete; (2) the risk for
vendor has possitive correlation with skill and educations’ segment of the
employee, the higher the skill/education, the higher the risk; (3) the new
employee is more benefited of the outsourcing system compare to the old
employee; (4) however, the old employee absorbed more of the risk of the
outsourcing system compare to the new employee. Hence, this research proposes
the human resources outsourcing model as a solution. This model focus on
professionalism along with ethics and moral as a partnership and long term
oriented. As a result, the model will be a mutually beneficial for both
parties.
Keywords: outsourcing, vendor,
and employee
Penulis: Salamah Wahyuni, M.S.
Idrus, Djumilah Zain, Mintarti Rahayu
Kode Jurnal: jpmanajemendd110067
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