PENGARUH KARAKTERISTIK INDIVIDU, GAYA KEPEMIMPINAN DAN BUDAYA ORGANISASI TERHADAP KEPUASAN KERJA DAN KOMITMEN ORGANISASI (STUDI PADA PEMERINTAH DAERAH DI PROPINSI SUMATERA UTARA)
ABSTRACT: This study analyzes
the influence of individual characteristic, leadership style and organizational
culture toward work satisfaction and organizational commitment to prove the
direct and indirect influence of individual characteristic, leadership style
and organizational culture toward work satisfaction and organizational
commitment, and the role of organizational culture and work satisfaction as
intervening variable in various types of
influence relationship.The implementation of local autonomy and globalization
era to be a serious challenge for local government institution. Increasing of
public demand toward service quality forced the local government to improve and
increase the quality in internal as well as external aspect for achieving
better professionalism. This study focus on internal improvement especially on
work satisfaction and organizational commitment and individual characteristic,
leadership style and organizational culture as antecedent variable which
predict as cause of unprofessional management in local government organization.
Sixteen from twenty five local government in North Sumatera Province are
chosen as samples in this research, and
staff with echelon rank II, III and IV as analysis unit. Multistage sampling
technique is used base on cluster, stratified and purposive. By means of Slovin
postulation, the respondent obtained are 326 people or 82,5%. The data analysis
by applying structural equation modeling (SEM) to find out the various
influence relationship intra variable research. While qualitative analysis is
carried out to explore various information about phenomena that can not be
explored by quantitative analysis.The research result indicated that, work
satisfaction and organizational commitment were influenced by individual
characteristic, leadership style and organizational culture, but individual
characteristic and leadership style were not influenced toward organizational
culture. Because of that condition,
individual characteristic and leadership style were not influenced
toward work satisfaction and organizational commitment through the
organizational culture. In this case, the role of organizational culture that not maximum
indicated that organizational culture in local government institution is not
applied strongly yet by the organization members. Vice versa, the work
satisfaction has quite important role, it is proven by the direct and indirect
influence of work satisfaction not only as intervening variable of individual
characteristic, leadership style and organizational culture toward
organizational commitment, but also as antecedent toward organizational
commitment.
Keywords: Individual
Characteristic, Leadership Style, Organizational Culture, Work Satisfaction,
Organizational Commitment
Penulis: Prihatin Lumbanraja
Kode Jurnal: jpmanajemendd090043
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