ABSTRACT: This research builds
an integrative model which aims to provide an overall interpretation on how the
contribution of Corporate Social Responsibility (CSR), organizational culture,
and work satisfaction influence business performance. This study is conducted
at BUMN and BUMD in the Riau Province by using primary and secondary data. The
samples are employees of BUMN and BUMD of Riau province consisting of 272
respondents. Sampling technique uses purposive sampling and simple random
sampling and using path analysis. The result shows that strong organizational
culture, which has a relationship with CSR is able to increase work
satisfaction and business performance of BUMN and BUMD, however, in terms of
business performance, BUMN and BUMD have not been optimal as expected because
of stronger focus on external compared with the internal focus. Similarly, the
implementation of CSR is able to increase the performance of BUMN and BUMD.
Organizational culture has a significant role in influencing work satisfaction,
and business performance but not for CSR. Since the CSR is the policy of the
central BUMN and aimed to contribute for external stakeholders, therefore the
branch office of BUMN in Riau Province just implement it without
employees’participation the same reason also occurs at BUMD.
Keywords: CSR, Organizational
Culture, Work satisfaction, and Business Performance
Penulis: Sri Indarti
Kode Jurnal: jpmanajemendd110089
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