PENGUKURAN KINERJA DINAS PENDAPATAN DAERAH PROVINSI KALIMANTAN BARAT
ABSTRACT: This research is
aimed to know the performance of Local Income Office of West Borneo Province in
local income management, its efficiency and effectiveness of activities, and
public services. This research was using secondary data in which are the Report
of Local Income Target and Realization of West Borneo Province period
2003-2007, Performance Accountability Report of Local Income Official of West
Borneo Year 2007, and PDRB of West Borneo Province period 2003-2007. Besides,
it was completed by primary data obtained from questionnaire distributed to
service users of Kantor Bersama SAMSAT Pontianak 1 and interview with officials
in Local Income Office of West Borneo Province related to local income
management and public services. PAD’s growth ratio, contribution of local taxes
and local retributions on PAD, PAD’s elasticity on PDRB, level of fiscal
decentralization, PAD’s effectiveness ratio, efficiency and effectiveness of
activity ratio, and People Satisfaction Index become tool of data analyzing
that used in measuring performance of Local Income Office of West Borneo
Province. The result shows that: (1) PAD experiences positive and stable
growth, (2) local taxes still dominate in PAD’s revenue, (3) Local Government
of West Borneo Province has a good structure of PAD which marked with
elasticity in growth of PAD toward PDRB’s growth, (4) financial ability of West
Borneo Province in funding government and local development is categorized
good, (5) ability of Local Income Office in realizing or mobilizing PAD according
to target is categorized effective, (6) activities of Local Income Office year
2007 have been effectively and efficiently done, (7) performance of public
services in Kantor Bersama SAMSAT Pontianak 1 is categorized good.
Keywords: performance measurement,
local genuine income (PAD), efficiency and effectiveness of activities, and
public services
Penulis: Bob Mustafa, Abdul
Halim
Kode Jurnal: jpmanajemendd090056
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