KONTRIBUSI NILAI TEKNOLOGI INFORMASI TERHADAP KINERJA PROSES BISNIS DAN DINAMIKA BERSAING
ABSTRACT: In the
business world, Information
Technology (IT) is
a very important
role in determining
the success of a company.
Because, if it is implemented correctly will be able to assist companies in
overcoming obstacles and barriers that
exist within the
company. Therefore, the
proper way to
find out how
the value contribution
of IT to
business process performance and competitive dynamics is the concept of
the value chain. This value chain concept can be used, because the firm must be
consist of an activities that related each other. And the concept of value
chain helps to see how the value contribution of IT in every activity of the
business process. Having known how its contribution to the business process,
then it can be seen how the relationship between business processes can affect
the competitive dynamics. But the dynamics of competing not only influenced by
the support of information technology in every business process, but also
influenced by the human resources to manage IT.
Keywords: Information
Technology, Business Process, Value Chain, The Dynamics Of Competing
Penulis: EUNIKE KARUNIA
SENTOSA
Kode Jurnal: jpakuntansidd120054