KONTRIBUSI NILAI TEKNOLOGI INFORMASI TERHADAP KINERJA PROSES BISNIS DAN DINAMIKA BERSAING

ABSTRACT: In  the  business  world,  Information  Technology  (IT)  is  a  very  important  role  in  determining  the  success  of  a company. Because, if it is implemented correctly will be able to assist companies in overcoming obstacles and barriers that  exist  within  the  company.  Therefore,  the  proper  way  to  find  out  how  the  value  contribution  of  IT  to  business process performance and competitive dynamics is the concept of the value chain. This value chain concept can be used, because the firm must be consist of an activities that related each other. And the concept of value chain helps to see how the value contribution of IT in every activity of the business process. Having known how its contribution to the business process, then it can be seen how the relationship between business processes can affect the competitive dynamics. But the dynamics of competing not only influenced by the support of information technology in every business process, but also influenced by the human resources to manage IT.
Keywords: Information Technology, Business Process, Value Chain, The Dynamics Of Competing
Penulis: EUNIKE KARUNIA SENTOSA
Kode Jurnal: jpakuntansidd120054 

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