Dampak Kompetensi Key user ERP terhadap Kinerja Inovasi dan Kinerja Kualitas Guna Meningkatkan Kinerja Organisasi
Abstract: Implementation
EntERPrise Resource Planning (ERP) requires user key to have a reliable
competency especially in personnel management. For this study, a survey was
conducted using interviews technique and distributing questionnaires to 80
manufacturing industry practitioners, with response rate 88.75%. Additionally,
the data analysis was done using PLS with Jawa Web Start program. The findings
of the research are: There is no influence between knowledge and skill in
quality performance and innovation performance in improving the performance of
the company while implementing the technology of ERP. Personality
Characteristics affect the increase of quality performance and innovation in
the improvement of the company's performance while implementing ERP technology.
Demonstrable Performance effect the increase in the quality of performance and
innovation in improving the company's performance while implementing ERP
technology. Innovation performance and Quality performance together have a
direct impact on enhancing the performance of companies while implementing ERP
technology.
Penulis: Zeplin Jiwa Husada
Tarigan, Sautma Roni Basana
Kode Jurnal: jptindustridd130337
