Evaluasi Implementasi Pengelolaan BLU Berdasarkan 4 Perspektif Balanced Scorecard di RS Bhayangkara Tk. II H.S. Samsoeri Mertojoso Surabaya
ABSTRACT: RS Bhayangkara Tk.
II H.S. Samsoeri Mertojoso Surabaya expressed as PPK BLU. The general objective
of this research is creates recommendation to develop enhanced performance RS
Bhayangkara Tk. II H.S. Samsoeri Mertojoso Surabaya Based Evaluation Implementation
Management by 4 Perspective Balanced Scorecard. It was an analytic observational research with cross
sectional design applied. These results indicate that the evaluation of the administrative
requirements document has been good enough in the documents. From this study in
order to obtain the recommendations are appropriate organizational structure
with Permenkes No. 1045/2006, Necessary arrangements for the review of human
resources in terms of recruitment, placement, and remuneration, to create a new
product made, evaluation and improvement of the SOP, establishment of an
integrated SIM RS and program management training and development of human
resources in IT, workshop held for administrative personnel BLU, increase the
number of patient visits in IRNA, ER, Laboratory, to improve the efficiency,
and response time is increased competence and compliance officers facilities as
needed, created program to facilitate the completion of the complaint handling
customer complaints, increase non-budget revenue and operating cost
efficiencies, coordinated with Police Headquarters about the decision of the
depreciation.
Penulis: PRIYO SUDARMOKO, BIDDOKES
POLDA NTT
Kode Jurnal: jpkesmasdd120031
