KEPUASAN KERJA PETUGAS KESEHATAN DI INSTALASI RAWAT INAP RS ISLAM FAISAL MAKASSAR 2012

ABSTRACT: This  study  aims  to  analyze  in  depth  information  about  the  concept  of  workplace  and  job design, selection and development of the concept, the concept of compensation, and the concept of supporting facilities and equipment installation services in the inpatient hospital Faisal Islam. This type of  research  is  qualitative  research.  Collection methods  through  in-depth  interviews,  observation  and document review. Results of the study on the concept of workplace design and work it appears that working relationships with subordinates are less well established due to lack of discipline of nurses in performing its responsibilities, the concept appears that the selection and development of educational backgrounds  are  not  prioritized,  training  and  development  has  not  gone  up,  training  costs  have  not been following the standard 5% of hospital budgets, more came from health officials and not from the hospital.  On  the  concept  of  providing  incentives  and  rewards  have  not  given  up  in  accordance  with the  wishes  of  medical  personnel,  particularly  for  nurses.  On  the  concept  of  incomplete  equipment available in accordance with standard operational procedures, and some existing facilities and other equipment that  is  not  feasible  to  use,  repair  and  replacement  requests  do  not  get  a  quick response from the leadership and management. 
Keyword: Job satisfaction, internal service quality
Penulis: Andi Tenri Sanna Ilma, Asiah Hamzah, Ridwan Amiruddin
Kode Jurnal: jpkesmasdd120151

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