MANAGING PRODUCT RELIABILITY IMPROVEMENT PROJECTS
Abstract: Product reliability
improvement projects have shown promising results for industries to preserve
customer satisfaction. Therefore, best practices on reliability improvement in
industries that operate in high volume consumer product can be used as a reference
toward managing product reliability improvement. In reliability improvement the
method should not only focus on how to achieve the expected deliverable but
also to sustain the improvement itself and to close the improvement loop. The
importance of managing product reliability improvement is on how to ensure that
the project moves to the right direction without loosing its flexibility.
Author: Gembong Baskoro
Journal Code: jptindustrigg050007