PENGARUH PENGETAHUAN PRODUK DAN PROMOSI PENJUALAN TERHADAP NIAT BELI PELANGGAN TELEPON RUMAH PADA LAYANAN SPEEDY PRE WIRED

Abstract: This research is focused on speedy pre wired as fixed line service,  where  many  customers  are  still  reluctant  to  migrate  to prepaid  electricity.  This  research  aims  to  analyze  and  discuss  the influence  of    product  knowledge  and  sales  promotion  on  purchase intention. The research is conclusive research. The population in this research  is  fixed  line  customers  who  has  got  speedy  pre  wired service in GKB, Gresik. Samples were taken 84 Telkom’s customers with a simple random sampling technique. Measuring instrument was a  questionnaire  and  to  test  the  hypothesis  used  multiple  linear regression  analysis  tool.  The  results  show  product  knowledge  and sales  promotion  all  have  a  significantly  positive  influence  on purchase  intention.  Further  research  could  examine  the  different dimensions of product knowledge and sales promotion on consumer purchase intention.
Keywords:  product  knowledge,  sales  promotion,  and  purchase intention
Penulis: ADITYA SYAMSU, SANAJI 
Kode Jurnal: jpmanajemendd141051

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