Trust to Contractor in Housing Construction
Abstract: Trust is the
willingness to rely upon the actions of others, to be dependent upon them, and
thus to be vulnerable to their actions. In housing construction, where contract
is usually awarded without tender, trust
of the developer to the contractor is a very important factor. This paper
studies trust relationship, specifically on the developer’s side to contractor.
Trust is measured by identifying three major factors: characteristics, how to
build, and the benefits of trust. Fifteen respondents from fifteen housing
developers in West Surabaya, Indonesia, participated in the questionnaire
survey. The results indicated that characteristics of trust depend on the
credibility of the contractor, which is the depth of its experience. Trust can
be built by creating team compatibility and aligning issues; and behaving
professionally. Trust can help the contractor accelerate in solving the problem in construction.
Author: Chandra, H.P.,
Limanto, S
Journal Code: jptsipilgg140026
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