SISTEM INFORMASI PENGOLAHAN DAN PELAYANAN PELANGGAN PT. PLN WILAYAH MANADO BERBASIS WEB
Abstract: Equitable
distribution of electricity needs a framework of PT. PLN (Persero) Manado
region in an effort to improve the quality of customer service. To improve the
service developed a WEB based information system that supports the activities
of PT. PLN. Information systems processing and customer service PT. WEB-based
PLN was built to serve the customers and the general public in terms of
obtaining information, applying for the installation of electrical, power
changes and other information. Its use is intended for the public, especially
our customers to communicate with PLN Region Manado. System development process
begins with the stage of analysis then perform design, including process design
and database design. The design process is done by using the Use Case Diagram.
From the use case then transformed into the program modules for implementation.
While the database design was done by the method of modeling an Entity
Relationship Diagram (ER-Diagram). Implementation of this information system
development using Dreamweaver MX, PHP as the interface system and uses MySQL as
its database. Web server used is Apache and the browser using Mozilla Firefox
for Web applications.
Penulis: Cindy P. C.
Munaiseche Cipta Ramadhani Laode Muhamad Tajidun
Kode Jurnal: jptinformatikadd100266
