SOCIAL CAPITAL SEBAGAI MEDIATOR ANTARA TRUST DAN KNOWLEDGE SHARING: STUDI EMPIRIS DI MINIMARKET
Abstract: The objective of
this study is to identify the relation between trust, social capital, and
knowledge sharing of mini market employee in Bandung. Employee have to depend
on trust in their cooperative activities to justify their expected benefits from
the knowledge sharing. Hence, cooperative act as mediator between trust and
knowledge sharing. Knowledge sharing is an activity through which knowledge
(namely, information, skills, or expertise) is exchanged among people, friends,
families, communities or organizations; they are social processed facilitated
by social capital. The results of the analysis highlight significance relationship
between trust – knowledge sharing and trust – knowledge sharing via social
capital as mediator. As a result, trust is highly overrated as a main driver of
knowledge sharing. Hence, social capital plays important role in knowledge
sharing process, not trust.
Penulis: Sri Raharso
Kode Jurnal: jpmanajemendd161008
