KARAKTERISTIK MEDIASI PERBANKAN SEBAGAI ALTERNATIF PENYELESAIAN SENGKETA PERBANKAN INDONESIA (ANALISIS ASPEK KEADILAN, KEPASTIAN HUKUM, DAN KEMANFAATAN)

Abstract: There is diffculty in determining the position of mediation institutions as preferred of dispute resolution between the Bank and the Customers whenviewed from the side of justice, legal certainty and the expediency that can beproduced for the parties. On one side banking mediation has various advantages characteristic, but on the other side there are still many obstacles that must beovercome so that mediation can be applied effectively.Types of research used inthis paper included the normative legal research which put the law as a normbuilding system. This research uses secondary data where all of these data are analyzed using the qualitative methods. The report of this study is presented in adescriptive analysis. From the aspect of justice, banking mediation conducted byBank Indonesia need to have serious attention because it is not able to be objective that eventually will harm customers. Aspects of Legal Certainty, not maximal toset the authority for impose administrative sanctions to banks that do not complywith the contents of the mediation agreement and its become the main problem,and The Expediency Aspect: not yet known the extent of the banking institutions in community become barrier itself. So to address this dispute, independentmediation banking institutions should be formed by banking associations and Bank Indonesia needs to re-socialization the existence of banking mediation institutions to the public by displaying all of its advantages characteristic.
Keywords: Banking Mediation, Alternative Dispute Resolution, Aspect of Justice, Aspects of Legal Certainty, Aspects of Expediency
Penulis: Nyoman Satyayudha Dananjaya, Kadek Agus Sudiarawan
Kode Jurnal: jphukumdd160282

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