PENGARUH PRAKTIK SUMBER DAYA MANUSIA STRATEGIK DAN KNOWLEDGE MANAGEMENT TERHADAP KINERJA ORGANISASI
Abstrak: The purpose of this
paper is to discuss the relationship between the variables of the practice of
strategic human resource management and quality of service. The approach of
this discussion is to do a literature study and review the results of previous
studies Results of the discussion showed that the practice of strategic human
resource management has a relationship to the quality of service but can not be
proven empirically. Limitations of this study that this research study area
only on the territory of South Kalimantan, would narrow the generalizability of
research findings to other areas or regions wider coverage. The data presented
in this study is a cross sectional shape that only represent certain point of
time only. In this study, the measurement variables of service quality and
organizational performance is measured from the perspective of internal
organization, future studies should also involve external respondent
organizations.
Penulis: Basuki
Kode Jurnal: jpkomunikasidd150621
