EFEKTIVITAS PELAYANAN PEMBAYARAN PENSIUN PEGAWAI NEGERI SIPIL DI PT. TASPEN CABANG MANADO
Abstract: this study aims to
facilitate any work that was conducted in Ministry effectiveness see how
retirement payment of civil servant in PT Taspen Manado Branch. Based on the
results of thestudy Branch PT Taspen Manado need to increase retirement payment
service so that there is no delay in payment of retirement services. Research
methods in this study is a qualitative research method, and data
collectiontechniques in the study of observation/observation directly to the
location of research, conduct interviews, and documentation.The results showed
there is still a delay in the payment of pensions of the Ministry civil servant
in PT Taspen. branch of Manado. So there is no delay in payment of the pension
service in influence by the performance, each of the fields that exist in the Office
Branch Taspen Manado.
Penulis: Rahnia Embisa,
Burhanuddin Kiyai, Deysi Tampongangoy
Kode Jurnal: jpadministrasinegaradd160738