IMPLEMENTASI SISTEM INFORMASI ADMINISTRASI KEPENDUDUKAN (SIAK) DI DINAS KEPENDUDUKAN DAN PENCATATAN SIPIL KOTA MANADO

Abstract: Implementation of Population Administration Information System is the implementation of a policy in a web-based system which is based procedures - the procedures and wear specialstandardization. In order to provide effective and efficient services, computerized services wasneeded. In support of the population administration to improve the quality of services performedeither by applying or using the information system of population administration. This study aimsto investigate the implementation of the information system of population administration in theDepartment of Population and Civil Registration Manado obstacles encountered along its implementation. The research method used was qualitative, where the technique used data collection using interviews is to get the necessary information through oral communication directlywith the informant or informants. After interviews with 15 informants, further data collection techniques used were observation and documentation field. From the research that has been done in the Department of Population and Civil Registration Manado City can be seen that the implementation of the Population Administration Information System (SIAK) has been going wellbut there are still obstacles and problems in the process.
Keywords: Population Administration Information System Implementation (SIAK)
Penulis: Lestari, Florence Daicy Lengkong, Gustaf Budi Tampi
Kode Jurnal: jpadministrasinegaradd160753

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