Analisis Akar Penyebab Defect dan Lolosnya Produk Defect Proses Pendempulan Big Bus di PT.XYZ
Abstract: PT.XYZ is a
manufacturer of body bus which produce four type of bus that is big bus, medium
bus, small bus, and mini bus. There is ten process to produce 1 unit big bus
that is machine work, sub assembly, praproduction, body assembly, metal finish,
epoxy, putty, painting, trimming, and PDI (Pre Delivery Inspection). Based on
the check sheet data summary from January to August of 2013, most major defect
are in the putty process and based on the observation and interviews, there is
product defects that pass inspection and entry process of painting. So, this
study aims to identify the root cause of the defect and the escape of product defect from inspection.
Root Cause Analysis method are used to identify the root cause of this problem.
Using Root Cause Analysis method, RCA diagram showed that the root causes of
defects are SOP that cannot be applied, the color of paint (epoxy) is less
clear for inspection, poor lighting,
lack of machinery, the wages of workers, and porous of fiber, while the root
cause of the escape of product defect from inspection are SOP that cannot be
applied, the color of paint (epoxy) is less clear for inspection, poor
lighting, lack of machinery, the wages of workers, and lack of quality
standards.
Penulis: Retno Wulan
Damayanti, Ereika Ari Agassi
Kode Jurnal: jptindustridd140639
