Comparing Performance of Government and Private Clients in Construction Projects: Contractors’ Perspective
Abstract: By nature,
government and private projects have different characteristics, which influence
client performance. This research aims to compare performance of government and
private clients in construction projects as perceived by contractors. Six
client performance indicators were used, i.e. understanding of project
requirements, financial, decision making, management skills, supports for
contractor, and client’s attitude. Data were collected through questionnaire
surveys filled in by 117 respondents. The results show that there is a
significant difference between both types of client performance. Three
variables related to financial indicators, i.e. timely payment, owner value estimate,
and payment approval, rank in the bottom three of the government client
performance, but in contrast rank in the top three of the private ones. These
results suggest that the government clients’ performance is perceived inferior
to the private ones. Establishing a clients’ forum for sharing knowledge and
best practices would be a strategic solution to enhance clients’ capacities.
Author: Jati Utomo Dwi
Hatmoko, Riqi Radian Khasania
Journal Code: jptsipilgg160073
