The impact of ISO/TS 16949 on automotive industries and created organizational capabilities from its implementation
Abstract: ISO/TS 16949 is an
ISO Technical Specification. ISO/TS 16949 achieves the objectives which are
continually to improve the production of automobile parts and related services,
and to strengthen the international competition for the automotive industry and
its suppliers. By applying this quality system standard, automotive
manufacturers could offer superior products and good services to customers. The
more the companies know about the benefits if quality management systems such
as ISO/TS 16949, better they can seek interest and determine indices of these
systems. So, this standard has been implemented in companies considering a
number of benefits. In this paper, we carry out an empirical study in order to
verify the importance these benefits and ranking them based on the value of
importance. Finally, the study tends to provide a reference guide considering
benefits assessment and created organizational capabilities from this standard
for the automotive industry in pursuing ISO/TS 16949 and procuring maximum
benefit from the results.
Author: Bakhtiar Ostadi,
Mohammad Aghdasi, Reza Baradaran Kazemzadeh
Journal Code: jptindustrigg100023