COMMUNITY OF PRACTICE AS ONE OF THE COMPETITIVE ADVANTAGE OF ORGANIZATION
Abstract: Many organizations
in the world realize that to maintain the stability of an organization within a
lot of turnover in human resources, Knowledge Management (KM) is a matter that
cannot be forgotten. Since by storing the knowledge, organizations can continue
to distribute the knowledge to people and to develop it into a practice of
learning, problem solving, and then at the end it becomes a “Best Practice”.
Sharing knowledge becomes the main reference in KM in large and small
organizations. By multiplying the activities of knowledge sharing among
employees in an organization, it can improve the competitiveness of the
organization. All activities in knowledge sharing will be easier if it is
formed in a Community of Practice (CoP). CoP can be regarded as a best method.
In addition there are many benefits that can be spawned by it, such as in the
development, dissemination of knowledge to the development of culture in an
organization. The method in this paper uses literature study by describing best
practices and case studies in a private bank in Indonesia. By forming the CoP,
it is expected to motivate employees to share knowledge for the improvement of
organizational performance.
Author: Veronica, Angellia
Debora Suryawan
Journal Code: jptinformatikagg120016
