Study of User Acceptance and Satisfaction of a Mandatory Government-Regulated Information System
Abstract: This paper discusses
the user acceptance of a mandatory government-regulated information system. The
issue is investigated by using a modified UTAUT framework. From random sample
data of 65 respondents, a regression model is established from which the
conclusion is drawn. The study concludes that the aspects of performance
expectancy, effort expectancy, social influence, and information system quality
affect the user acceptance. The four aspects are equally important.
Author: Tony Wibowo
Journal Code: jptinformatikagg170011