MANFAAT EKONOMI DAN NON EKONOMI KOPERASI GUNUNG MADU (KGM) DI PT GUNUNG MADU PLANTATIONS (PT GMP) KABUPATEN LAMPUNG TENGAH
Abstract: This study aims to
analyze the economic benefits received by members of KGM, the contribution of
cooperation economic benefits on household income of KGM members, and
non-economic benefits (level of satisfaction) of the KGM members. This research
was conducted in KGM, PT GMP, Central Lampung Regency. The total samples are 75 members of KGM. Data analysis method that used is the
economic benefits of cooperative analysis, analysis of household income
cooperative members, and analysis of the level of satisfaction of member
cooperatives using the Customer Satisfaction Index (CSI) analysis. The results
showed that the direct economic benefits derived by KGM members each year, was
on average of Rp1,689,921.00, while the indirect economic benefits by KGM
Members, each year, was on average of Rp9,565,067.00. Total economic benefits of KGM, contributing
to income amounted to14.28% of members. Level of satisfaction of the members of
KGM to KGM is 70.8 %, which means that members of the KGM feel satisfied with
the performance of the services provided by the employee of KGM.
Penulis: Amanda Putra Seta,
Dyah Aring Hepiana Lestari, Suriaty Situmorang
Kode Jurnal: jppertaniandd160844
