Influence of Quality of Work Life towards Psychological Well-Being and Turnover Intention of Nurses and Midwives in Hospital

Abstract: Nurses have been trained to provide patient care and improve patients’ quality of life, but their own quality of work life and psychological well-being are often disregarded. Nurses’ low quality of work life in hospital leads to nurses’ high turnover. The high rate of nurses’ and midwives’ turnover in hospital X Malang is an issue that requires hospital management attention to prevent low quality of health services in the hospital. The purpose of this study was to determine relation between quality of work life, psychological well-being and turnover intention of nurses and midwives in the hospital. This study used quantitative correlation design with cross-sectional approach, and the data were analyzed using Partial Least Square. The results showed that the quality of work life positively and significantly affected the psychological well-being of nurses, quality of work life significantly and negatively affected turnover intention, while psychological well-being did not affect the turnover intention, so the psychological well-being did not mediate the effect of quality of work life on turnover intention. Quality of work life influences both psychological well-being and turnover intention, so the improvement quality of work life will reduce turnover intention and inhance the psychological well-being.

Keywords: Psychological well-being; quality of work life; turnover intention

Author: Indra Wahju Hardjanti, Aryo Dewanto, Noermijati

Journal Code: jpkesmasgg170003

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