Physician Performance Measurement Barriers in Private General Hospitals Around Medan City
Abstract: Study results from
early 2016 across 20 private general hospitals around Medan city, show there
are 10 hospitals that have a physician performance measurement. However, the
Medical Committee perceived some unknown barriers on measurement of physician
performance. Should it be known, the hospitals can improve and enhance
physician performance measurement effectively and efficiently. Therefore, this
study aims to uncover the barriers on physician performance measurement in
Private General Hospitals around Medan city. From the interviews with 10
Medical Committees and 6 document studies in 10 Private General Hospitals
around Medan city which have a physician performance measurement, we found that
the barriers on physician performance measurement are: unsupportive human
resources, improper Medical Committee monitoring, unwillingness of physicians
to be assessed, and assessors tendency toward giving moderate and good score.
Therefore, we recommended that Medical Committee in each Private General
Hospital around Medan or supervisors who will assess the performance of the
physicians to attend performance measurement training to minimize biases and
errors in filling out the sheet of physician performance measurement. Training
should also be followed by an explanation that physicians should treat this
performance measurement as a positive thing, because it can help the medical
profession improve its professionalism.
Keywords: Physician,
Performance Measurement Barriers, Private General Hospital
Author: Arfah Mardiana Lubis,
Puteri Citra Cinta Asyura Nasution
Journal Code: jpkesmasgg170090
