A QUALITATIVE APPROACH ON THE RELATIONSHIP BETWEEN WORKFORCE DIVERSITY, JOB SATISFACTION, AND EMPLOYEEE PERFORMANCE AT KPP PRATAMA MANADO
Abstract: Humans are always
actives role in all activities inside the organization. The purpose of the
company will be impossible to achieve without active participation. KPP Pratama
is the one of the cAompany yang has many employees from various regions in
Indonesia, which is KPP Pratama Manado rich in the characteristics of each
employee. The research aims to examine analyze the influence of workforce
diversity, job satisfaction, and employee performance at KPP Pratama Manado.
Data was collected through the interview individually. This research utilizes a
qualitative approach to examine and explore in-depth interview on their
experiences and opinion. As the final result of the research, shows that
workforce diversity, job satisfaction and employee performance have a positive
influence. Can be seen from the following factors there are age, culture,
education background, religion, gender, pay, supervisor, co-worker, the work
itself, planning, and developing which makes employee comfortable and give good
performance to company. The organization should pay more attention to the
division of employee in each department so that the gap of age and performance
in each department could be managed accordingly, so as to minimize the problems
that exist within the organization.
Keywords: human resource
management, workforce diversity, job satisfaction, employee performance
Penulis: Windy Kusumawati,
David P.E Saerang, Merinda Pandowo
Kode Jurnal: jpmanajemendd180224
