ANALISIS PENGARUH DISTRIBUTIVE JUSTICE DAN PROCEDURAL JUSTICE TERHADAP ORGANIZATIONAL CITIZENSHIP BEHAVIOR DENGAN ETHICAL BEHAVIOR SEBAGAI VARIABEL MEDIASI DAN ORGANIZATIONAL CULTURE SEBAGAI VARIABEL MODERASI
Abstract: Human resource is
the most important factor for creating excellence that can not be easily
duplicated by competitors and specific to each organization. Work behaviors
such as organizational citizen behavior (OCB) receive more attention because
they contribute effectively within the organization. Managers can create
employees have the organizational citizen behavior (OCB) by treating them
respectfully and fairly, help it consider individual needs, and provide a
supportive working environment. The purpose of this study is to describe and
analyze further on the analysis of the influence of distributive justice and
procedural justice on organizational citizenship behavior with ethical behavior
as mediating variables and organizational culture as a moderating variable.
This study differs from studies that have been there since they rarely research
using variables mediating and moderating variables simultaneously by connecting
five are planned.
The data in this study were collected through questionnaires and implemented
to 94 permanent employees of PT Telekomunikasi Indonesia (TELKOM) Tbk. Regional
Division IV Central Java and Yogyakarta region that are not at the managerial
level and has a service life of more than one year based on the method of
random sampling with lottery technique. Mechanical testing of the data used in
this study include test reliability, validity, classical assumptions, path
analysis, Sobel test to test the effect of mediation, and moderation test using
five models in the regression model.
The results of this study indicate that the distributive justice
influential imply a positive and significant impact on ethical behavior,
procedural justice influential in a positive and significant impact on ethical
behavior, distributive justice affect positively and significantly on
Organizational Citizenship Behavior (OCB), procedural justice affect positively
and significantly to Organizational Citizenship behavior (OCB), and ethical
behavior influence positively and significantly mediate on Organizational
Citizenship behavior (OCB). Distributive justice proved to be positive and
significantly moderate the organizational culture and ethical conduct,
procedural justice proved positive and significantly moderate the
organizational culture and ethical behavior, distributive justice does not
influence positively and significantly moderate the organizational culture and
Organizational Citizenship Behavior (OCB), procedural justice proved positively
and significantly moderate the organizational culture and organizational
Citizenship behavior (OCB), and ethical behavior proved to be positive and
significantly moderate the organizational culture and organizational
Citizenship behavior (OCB).
Keywords: Distributive
Justice, Procedural Justice, Organizational Citizenship Behavior (OCB),
Organizational Culture, Ethical Behavior
Penulis: Ira Mardiyanti,
Suharnomo
Kode Jurnal: jpmanajemendd170823