ANALISIS PENGARUH TQM TERHADAP KINERJA KARYAWAN (Studi Pada Karyawan PT. Rimatex Putra Nusantara Wanarejan Taman, Pemalang)
Abstract: TQM or Total Quality
Management is a management strategy shown to instill a quality awareness on all
processes within the organization. In accordance with the ISO definition, TQM
is "a management approach for a quality-centered organization based on the
participation of all its members and aims for long-term success through
customer satisfaction and benefits for all members of the organization and
society."
This study uses leadership, commitment, strategic planning, and teamwork
as independent variables and employee performance as a dependent variable.
Population in this research is all employees of PT. Rimatex Putra Nusantara
Wanarejan Taman Pemalang. The technique of semple taken is saturated sampling.
With a semple number of 100 employees. The data obtained have been tested for
reliability and validity by using validity and reliability test. The method
used in this research is multiple linear regression analysis.
Based on the results of multiple linear regression analysis showed that
there is a positive and significant influence of leadership, commitment,
strategic planning, and teamwork on employee performance. From the results of
the coefficient of determination shows that leadership, commitment, strategic
planning, and teamwork have an effect on the performance of employees of PT.
Rimatex Putra Nusantara is 57% while the rest 43% is explained by other
variable not explained in this research.
Keywords: Leadership,
Commitment, Strategic Planning, Teamwork, Employee Performance
Penulis: Idris Amarullah, Budi
Sudaryanto
Kode Jurnal: jpmanajemendd170943
