IMPORTANCE AND PERFORMANCE ANALYSIS OF COMPENSATION IN PT. BANK CENTRAL ASIA TBK. KCU MANADO
Abstract: Bank is a financial
institution that generally built with an authority to receive money loan, and
lend money to the client. Human resource management is one of management field
that is specially learn about people’s connection and role in organization. The
employee performance is firmly connected with the salary and incentive that
they receive because it will be a positive nor negative impact to the quality
of working and eventually will raise employee’s performance in an organization.
Employee performance optimization as proof from the company side to raise their
profit. The aim of this study is to analyze the importance and performance of
compensation criteria such as salary, health insurance, bonuses, employee
benefit, and overtime. This research is casual type of research, which uses
primary data obtained through questionnaires and uses importance and
Performance Analysis. 100 respondents are the sample size of this research. The
result of this study shows that salary placed in quadrant I (very important but
low performance), health insurance, bonuses, and employee benefit placed in
quadrant II (very important and high performance), while overtime placed in
quadrant III (low importance and low performance). So, related with the
findings in this research, there are some recommendations for PT. Bank Central
Asia TBK. KCU Manado.
Keywords: Banking,
Compensation, Salary, Health Insurance, Bonuses, Employee Benefit, Overtime,
Importance and Performance Analysis
Penulis: Reo Jubert William,
Ferdinand J. Tumewu
Kode Jurnal: jpmanajemendd180237
