INTELLECTUAL CAPITAL VERSUS BALANCED SCORECARD
Abstract: Analyzing texts
about balanced scorecard and intellectual capital, the paper discusses not the
obvious similarities – that they are both integrated performance management
systems – but four more aspects: strategy, organization, management, and
indicators. Comparing these four dimensions the paper discusses the differences
arising from the very different theories of strategy that they presuppose:
competitive advantage versus competency strategy. The paper suggests that the
very different notions of strategy that underpin the balanced scorecard and the
intellectual capital approach make such comprehensive performance management
systems behave in very different ways – the difference between a tightly
coupled and a loosely coupled system accounts for this.
Keywords: Balanced scorecard,
Intellectual capital, Knowledge management, Performance management
Penulis: Ihyaul Ulum
Kode Jurnal: jpmanajemendd100322
