PENGARUH PENGAWASAN, MOTIVASI KERJA, DAN KOMUNIKASI INTERPERSONAL TERHADAP KINERJA KARYAWAN DENGAN KOMITMEN ORGANISASI SEBAGAI VARIABEL INTERVENING (Studi pada PT. Pos Indonesia (Persero) Cabang Ungaran)
Abstract: In any company,
human resources (HR) has a very important function and role because it is one
of the most influential contributors in the success of a company. The purpose
of this research is to analyze the influence of supervision, work motivation,
and interpersonal communication on employee performance and organizational
commitment as intervening.
The study was conducted at PT. Pos Indonesia (Persero) Branch Ungaran.
The data collected in this research is by distributing questionnaires to
respondents who are employees of Ungaran Post Office and the sample used in
this study is simple random sampling, with the number of samples of 50
respondents. Variables of supervision, work motivation, and interpersonal
communication as independent variable, employee performance variable as
dependent variable, and variable of organizational commitment as intervening
variable. Data analysis method used is multiple regression analysis. Data
analysis techniques use reliability test, validity test, classical assumption
test, determinant coefficient test, F test, t test, and sobel test to test the
mediation effect.
The results of the analysis of this study indicate that supervision has a
positive and significant impact on organizational commitment, work motivation
has positive and significant impact on organizational commitment, interpersonal
communication has positive and significant impact on organizational commitment,
organizational commitment have positive and significant influence on employee
performance, supervision have positive and significant effect to employee's
performance, work motivation does not have positive and significant effect to
employee performance, and interpersonal communication have positive and
significant influence to employee performance.
Keywords: Supervision, Work
Motivation, Interpersonal Communication, Organizational Commitment, Employee
Performance
Penulis: Dinda Shara Harum
Febriani, Suharnomo
Kode Jurnal: jpmanajemendd180396
