PROSES TRANSFORMASI PT. POS INDONESIA (Studi Kasus Pada Kantor Processing Centre Semarang)
Abstract: Change is the
transformation of the present state into the future state, in the hope of
becoming a better state. Office of Processing Centre Semarang is transforming
for the company's survival in order to grow continuously with the times, so
that it will not decrease business. This research will analyze the
transformation process done by Office of Processing Centre Semarang.
The purpose of this conceptual research is to present the current
literature review related to Change Management. Change is inevitable in every
organization. It's just that sometimes the desired changes are hampered by
internal or external factors. Various literature related to change management
is discussed in this study, along with the upcoming research agenda related to
change management.
The method used is qualitative method with case study approach. The
reason for choosing the method is so that this research can be done in depth
and can focus to know the process of transformation done at Office of
Processing Center Semarang. The results of this study indicate that the
transformation made by the Office of Processing Centre Semarang has not been
fully implemented. The unavailability of this transformation is due to
employees' ignorance on the part of the staff will be the transformation itself
on the Office of Processing Centre Semarang, so that the transformation has not
been done according to what the company wants.
Keywords: Employee
Performance; Organizational Communication; Change Management
Penulis: Yarra Waninda
Permanasari, Mirwan Surya Perdhana
Kode Jurnal: jpmanajemendd171010
