Dampak Faktor Pemicu Terjadinya Displaced Commercial Risk Terhadap Keputusan Nasabah Untuk Tetap Menjadi Nasabah Bank Syariah Di Surabaya
Abstract: The purpose of this
research is to know if the three factor triggers of Displaced Commercial Risk
(DCR) have affect partially to the decision of costumer to remain as the
costumer of sharia bank. The method used is quantitative methods through
questionnaire using likert scale by multiple linear regression analysis with
reliability test and validity, classic assumption test, and hypothesis test..
The sample used is 100 sharia bank’s costumer who comply the criteria sample
assigned. simultaneously rate of return, bank’s operational, and profit sharing
expectation significantly affect to the decision of costumer, and partially the
rate of return and bank’s operational significantly affect to the decision of
costume r, but partially the expectation of profit sharing not significantly
affects to the decision of costumer.
Keywords: rate of return, bank
operational, profit sharing expectation, decision of costumer
Penulis: Yonindya Rohmatur A.,
Dina Fitrisia Septiarini
Kode Jurnal: jpmanajemendd161296