Pengelolaan Konflik Aktivitas Bisnis Perspektif Islam Pada Manajemen Pasar Induk Puspa Agro Jawa Timur
Abstract: Conflict is
something that can not be separated in the process of management of the
company. Conflict that managed well will be able to make a positive
contribution to the business activities and the achievement of corporate goals.
This study used a qualitative research methodology with a case study approach.
The selection of a qualitative methodology based on the problem formulation
used in this study
The results of this study indicate that the conflicts that happened in
management Central Market Puspa Agro caused by internal and external factor.
Internal factor is derived from obscurity powers, functions and roles,
monitoring and evaluation weakness, slowness of responds to the problems, the
competence of individual differences, the target and task interdependence.
External factors consist of the presence of government policies and industry
demands. The effect of conflicts are functional and dysfunctional. Conflicts
levels are low, optimal and high.
Conflict management is applied by stimulation, reduction of conflict and
conflict resolution methods. Conflict stimulation methods include the
application of the system of reward and punishment and the different treatment
of habit . Conflict reduction methods include the provision of a forum for
dialogue, joint activities and creating new challenges. Conflict resolution
methods include the expansion of resources, compromise, change the variable
structure of the company, avoiding and otorative command.
Keywords: Conflict , Resource
of Conflict , Conflict Management Method , Stimulation Of Conflict , Conflict
Reduction , Conflict Resolution
Penulis: Citra Rahayu
Indraswari, Muhammad Nafik HR
Kode Jurnal: jpmanajemendd141230
