PENGARUH IMPLEMENTASI JIT APLIKASI PINJAMAN TERHADAP KINERJA OPERASIONAL DALAM MENINGKATKAN KINERJA PERUSAHAAN (Studi pada Bank BRI pada beberapa KCP di Tembalang Semarang)
ABSTRACT: The
study about Just in time in association with firm performance has applied in
many researches. But, the research that associate Just in time with operating
performance and firm performance in service firms was relative rare. The study
was aimed to analyze how Just in time Implementation by bank especially in
credit process could affect to operating performance and firm performance.
Sample of the research is credit analyst in several Cash Office of Bank BRI in Tembalang
Semarang. The sample size collected is 42 officers. Instrument of questionnaire
is used to collect the data of the research. Multiple regression analysis is
applied to prove the hypotheses. Result of the analysis shows that Just in time
has positive effect on operating performance. Operating performance also has
positive effect on firm performance, and Just in time has positive effect on
firm performance.
Keywords: Just
in time, operational performance, Firm performance
Penulis: Yuniati Torsina Numberi, Bambang Munas Dwiyanto
